If your tracking number shows as invalid and it’s been less than 2 business days since you received your shipping confirmation email, please continue to wait. Carriers can sometimes take 2-4 business days to update their online tracking information.

If your tracking number shows as invalid and it’s been more than 2 business days since you received your shipping confirmation email, please contact our team at hello@ezdetanglerbrush.com or simply open a ticket right within this portal.