We're very sorry to hear that you didn't receive a confirmation email with your tracking information. If you haven't already, please be sure to double-check that our email didn't end up in your junk/spam or promotions folder.
If you still aren't able to find it could be because there was a misspelling in the email while placing the order. Please email us at hello@ezdetanglerbrush.com or simply open a ticket right within this portal. and we will be more than happy to help you.