Where's my order? and other Shipping FAQs

Folder for adding Shipping FAQs articles

Why was my package returned to sender?
There are many reasons why a package may be returned to the sender. There have been too many failed delivery attempts The address may be incomplete, unve...
Wed, 22 Apr, 2020 at 11:03 PM
I need to get in contact with the courier - what is their phone number?
Here are the Shipping Carriers we use in the US, please check below Courier Phone Get Human Instructions USPS 1-800-275-8777 Press 0, th...
Sat, 18 Apr, 2020 at 10:58 PM
My tracking information shows my package was delivered, but I haven't received it. What do I do?
We're very sorry to hear that you haven't received your order yet. When the tracking information indicates that the package was delivered, this mean...
Wed, 22 Apr, 2020 at 11:04 PM
Delivered but not delivered disclaimer
All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order addres...
Sat, 18 Apr, 2020 at 11:03 PM