If your tracking hasn’t updated from label created but your package is still within the delivery window provided, please continue to wait. In some cases, carriers may take a few business days to scan the package and begin to move it through transit, or they may forget to scan the package entirely, but it’s still in transit. If the delivery window provided has passed and your tracking information has still not updated from the label created, please contact our team at hello@ezdetanglerbrush.com or simply open a ticket right within this portal and we’ll be happy to help you further.
If your tracking hasn’t updated from the label created and your package is past the delivery window provided, please contact our team at hello@ezdetanglerbrush.com or simply open a ticket right within this portal and we’ll be happy to help you further.